Services
Returns Management
A UK returns address and a clear process: we receive, log and inspect returns, then restock, hold, rework or return items to you according to your rules.
What's included
- A UK returns address
- Return receipt and logging
- Condition inspection and grading to your criteria
- Restock / hold / rework / quarantine / return-to-client
- Reporting on what came back
The returns process
Step 1: Return arrives
The parcel is received at Hinckley.
Step 2: Logged
The return is booked in and matched to the order where possible.
Step 3: Inspected
The item is checked and its condition classified.
Step 4: Client informed
We report the outcome to you.
Step 5: Actioned
We restock, hold, rework or return to you as instructed.
Well suited to
- International sellers needing a UK return point
- Brands with higher-return categories such as apparel and footwear
- Sellers wanting faster restock
- Marketplaces requiring a UK returns address